Digitalization of Correspondence Information Systems Using Scrum Model
Abstract
Rapidly developing technology has an important role in organizational development which can support various human activities or performance, namely the performance of employees in an environment whose faculty activities cannot be separated from correspondance activities that are not yet fully optimized and computerized. Conventional mail services make servicess less than optimal and ineffective. Therefore, an information system is needed that is useful for making employee performance more effective in correspondence activities in the form of a correspondence information system in order to speed up performance and improve services to stakeholders. The development method used by researchers is the scrum method, while the research data collection method includes interviews, observation and documentation with descriptive analysis. The results of this research, a web-based correspondence information system design was produced to streamline employee performance, so as to optimize service and speed up performance.
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